We respect your privacy and are committed to protecting your personal information.
This Data Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or contact us.
1. Information We Collect
We may collect information such as:
- Name
- Email address
- Telephone number
- Shipping address
- Billing address
- Order information
- Payment-related transaction information
- Customer service messages
- IP address
- Device and browser information
- Website usage information
We do not intentionally collect more personal information than is reasonably necessary to provide our services.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Provide customer service
- Respond to enquiries
- Process refunds or returns
- Prevent fraud and unauthorized activity
- Improve our website and services
- Comply with legal or regulatory requirements
3. Payment Information
Payments may be processed through third-party payment service providers.
We may not directly store complete credit card or payment account details on our own systems.
Payment providers may process your information according to their own privacy policies.
4. Sharing of Personal Information
We may share necessary information with trusted third parties such as:
- Shipping companies
- Payment processors
- Website service providers
- IT and hosting providers
- Professional advisers
- Government or regulatory authorities where legally required
We do not sell your personal information to third parties.
5. Cookies
Our website may use cookies and similar technologies to:
- Maintain website functionality
- Remember user preferences
- Analyze website usage
- Improve user experience
- Support shopping cart and checkout functions
You may manage or disable cookies through your browser settings, although some website functions may not work properly as a result.
6. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for order processing, customer service, accounting, legal compliance, and business records.
8. Your Rights
Depending on applicable law, you may have the right to request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of certain personal information
- Restriction of certain processing activities
You may contact us to submit a privacy-related request.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites.
10. Changes to This Policy
We may update this Data Privacy Policy from time to time.
Any updated version will be published on this website.
11. Contact Us
For privacy-related questions or requests, please contact us:
WhatsApp: +852 54811145
Email: qpal5785@gmail.com